Elite One Cinema

Jabulani the manager was unhelpful, was not willing to resolve the problem. He was too interested in running home. Extremely bad service

With Ster Kinekor everything has become such a complicated, long process. To book tickets on the website is a mission. If you don't want a combo in the food department, you go through another long process at the Kine, to order snacks, and then you can only pay with a credit card. When we were finally in the theatre, the movie started with the lights still on.

My husband had to go out, find a staff member and only then did they turn off the lights. Which meant my husband missed quite a bit of the start. NO WONDER THEY ARE IN BUSINESS RESCUE.

I booked to watch doctor strange multiverse of madness today on the 7th of May at 8.30pm the cinema was still being cleaned at 8:35 And we finally get let into the cinema just to be told the projector isn't working I've been waiting over an hour now. Terrible experience

I love this theatre. Happy that they did not change the interior and replaced the seating to larger seats like Nu-Metro did. We want to sit up straight next to our partners in a theatre that is not too big. Please bring back the cake and coffee stand at the entrance. Going to the movies must not be too expensive for a family visit.

The place is great BUT customer service is appalling. We booked 3 tickets for King Richards on the app and there was no age restriction listed. We then get to the cinema and an attendant named Innocentia refused to let us in with our child because the movie was PG-13 and told us straight out to get a refund. So we asked her how, she said we must call the call centre but then refused to even give us the number to call by saying we must find it ourselves.

After a lot of back and forth and my wife recording her rude and unprofessional behaviour on her phone, she (Innocentia lady) then gave us a form to fill up for customers that bring kids under the movie's listed age restriction. The most appalling things in all this was that there was a white family with young children clearly under 13 that were let in without any issue, but because we are black we were treated very poorly by BLACK attendants even. Guys be professional, give everyone good and equal treatment and especially, BE BETTER!

Went to catch a movie after 2.5 years yesterday at The Zone and the process changed. You order you ticket yourself via the touch screens and pay yourself. I was not told that I needed to order the pop-corn and treats whilst purchasing a ticket, so I followed through only to find out I needed to go back. They seemed to have closed the one section of for traffic to flow in an out of the same side which I found conflicting and disorganized for entrance and exit to be one area. Anyways, the seating arrangements for covid is great, and air conditioning was absolutely freezing.

Tip for watchers, ALWAYS take a jacket, for covid sakes it's important to get the air circulated but it's cold. I paid R98 for the movie and R95 for a small pop corn and whispers. 3 stars because it's doing what's expected, I would rank higher if there's something over and above.

The place is sparkling clean. Gleaming in fact. Hats off to the staff. Notwithstanding all the current challenges, including loadshedding, they are really trying to make things work. We enjoyed our evening at the movies. It's always a complete immersion and escape. Though I really miss the coffee shop that was once there and would pull an art crowd. It created culture in Joburg.

Patrons have no respect. Not interested in the movie. Chatting through the entire movie, and loud. Complained to manager. Nothing was done. I don't waste my time at movies any longerI watch or hire at home. Less stressful. Movies tickets are not free and the snacks are 3 times more expensive, absolutely ridiculous. Since subscribing to Netflix, totally happier.

Chairs are comfortable, sound is loudly manageable and clear, and the screen is clear. However, as much as they do not allow food that is not bought from their shops, their products are overcharged - it's like they do not understand TCF (Treating Customers Fairly) rule and Price discrimination.

Pictures Copyright blackjohannes. It is a pity that an art movie house has been so poorly run. There are no management at times to help. I have even been to managers' office a few times and the place was upside down. Wanted to complain about the aircon that was not working for a long period of time. When it was fixed it was making a noise. Sometimes staff keep the lights on during the movie.

The staff was unhelpful and unfriendly. When asked for a refund when one of movies stop, they refused. I have complained through official channels and nothing was done. The experience through the years got worse. I will try again as I am a art movie lover. A compliment must be given to Ster Kinekor to host art movies. It would be nice if they can do it at more premier cinema complexes.

With most shops, bookshop, coffee shop and restaurant closing ect closing very early in Rosebank Mall, it doesn't make for a good movie experience. Updated. Place has been revamped. Service levels stay extremely poor. Too much light in theaters. Need URGENT GOOD MANAGEMENT

I hired Shaun as my videographer for my wedding in Sandbridge beach I would highly reccomend his services to any bride! He was very accommodating and my video was perfect!!! You will not be disappointed!!

My husband and I were sooo grateful to have Elite One Cinema to document our wedding!!! As we all know, there are so many unexpected things that can occur before and during a wedding. The first videographer vendor we tried to hire, was out of the country. The 2nd one we tried, their style of work was not what we were specifically looking for. The 3rd company, was entirely out of our price range.

And last but surely not least, we were blessed to find Cinema Elite One. I say that it was a blessing because we LITERALLY found them a day or two BEFORE our wedding day!!! How elated and relieved we were that Elite One were not only available, but they were exceptional when it came to being flexible with us. Words cannot express how I truly felt that day, after speaking with them.

For any bride to check something off from her "list of duties", is a huge relief! After we've received our final product, I felt like Elite One put us into a time capsule, as we were able to revisit our beautiful day, yet again. Yes, it brought tears to my eyes ... (my husband's as well. He just won't admit it. ) Watching our video was like, watching a real "Short Film Movie".

It was very well captured and edited. We spoke with Shawn Brown a lot , and I cannot emphasize enough how he always stuck and kept his word. He was very patient with us, more than we could've imagined. We will forever be thankful for their services.

Elite One is exactly who they say they are! An elite, professional video service. They have a creative eye, are kind, friendly & its obvious they love what they do! They are into capturing the best moments on your big day. Our video turned out so well and everyone who watches always says, "Wow! Your video is SO much better than a lot that we have seen!" They are certainly a cut above the rest... with fantastic rates too!

When it came to the wedding planning, being the groom, I only had ONE wish for which vendor I wanted to be perfect and that was the cinematographers of our wedding. As a couple, you want to be able to relive the moments of your wedding and we knew we had to choose someone that appeared professional, experienced, and fun to work with. Elite One Cinema was all that and more.

They were always on call and accessible if we had any questions before the date, they were fun and creative the day of the wedding, and they were flexible and ready to get the films prepared before we expected them - imagine that! I am so delighted we chose them as our cinematographers and I highly encourage you to visit their site and see, for yourself, the magic that results when you combine talent and experience. I would highly recommend them to my friends and family!!

This cinematography company was definitely worth the time and effort it took, for us to find someone that could create something truly unique. They are very professional, and my friends and family enjoyed working with them. We honestly watch the movie they created for us at least once a month, and it use to be every week. If you are looking for high quality service, they are it! These guys rock!